CUSTOMER SERVICE REPRESENTATIVE BUILDER ACCOUNT SPECIALIST

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Reports to: Office Manager

Customer Service Representative Builder Account Specialist:

Due to our tremendous growth, Banko Overhead Doors, Inc. is currently seeking a Customer Service Representative to be a specialist working with our builder accounts in our Tampa office.

Customer Service Representative Builder Account Specialist:

  • Taking inbound calls from prospects or existing builders, answering product and service questions, scheduling appointments related to garage doors and garage door opener installation
  • Offering products or services to potential builders to gain their business and qualifying leads
  • Ability to make quick decisions and understand builders needs to increase sales
  • Establish and grow relationships with the Builder and Building Supervisors so that you can provide ongoing support and solutions with our products
  • Creating and updating information in our computer systems while focusing on maintaining a high level of accuracy and responding quickly
  • Contributing to team effort by accomplishing related results as needed

Skills/Qualifications:

The ideal candidate should be a very detail oriented person that can multitask, be responsible and organized.  This person will be working with builder supervisors on a daily basis and managing their installations.  This person needs to be sharp and professional and always on the top of their game.

Job Requirements: