Customer Service Representative – Sales/Repair/Warranty
Reports to: Office Manager
Customer Service Representative Sales/Repair/Warranty:
Due to our tremendous growth, Banko Overhead Doors, Inc. is currently seeking a Customer Service/Inside Sales Representative in our West Central Florida office near the airport.
Customer Service Representative Sales/Repair/Warranty Job Duties:
- Taking inbound calls from prospects or existing customers, answering product and service questions, scheduling appointments related to garage doors and garage door openers
- Offering products or services to potential customers to gain their business and qualifying leads
- Creating and updating information in our computer systems while focusing on maintaining a high level of accuracy and responding quickly
- Ability to make quick decisions and understand customer’s needs to increase sales
- Contributing to team effort by accomplishing related results as needed
- Data entry and other areas of administrative work
The ideal candidate should enjoy a fast-paced environment utilizing their skills and abilities with: customer service, sales, excellent accuracy, ability to prioritize work, problem solving, listening, phone skills, analyzing Information, multi-tasking, and excellent organizational skills
- Advanced knowledge of MS Excel, Word and email, Faxing, Filing, Copying
- High School Diploma required, college degree preferred.
- Bilingual in English/Spanish a PLUS
- NO PHONE CALLS, PLEASE.