Customer Service Representative – Sales/Repair/Warranty

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Reports to: Office Manager

Customer Service Representative Sales/Repair/Warranty:

Due to our tremendous growth, Banko Overhead Doors, Inc. is currently seeking a Customer Service/Inside Sales Representative in our West Central Florida office near the airport.

Customer Service Representative Sales/Repair/Warranty Job Duties:

  • Taking inbound calls from prospects or existing customers, answering product and service questions, scheduling appointments related to garage doors and garage door openers
  • Offering products or services to potential customers to gain their business and qualifying leads
  • Creating and updating information in our computer systems while focusing on maintaining a high level of accuracy and responding quickly
  • Ability to make quick decisions and understand customer’s needs to increase sales
  • Contributing to team effort by accomplishing related results as needed
  • Data entry and other areas of administrative work

Skills/Qualifications:

The ideal candidate should enjoy a fast-paced environment utilizing their skills and abilities with: customer service, sales, excellent accuracy, ability to prioritize work, problem solving, listening, phone skills, analyzing Information, multi-tasking, and excellent organizational skills

Job Requirements:

  • Advanced knowledge of MS Excel, Word and email, Faxing, Filing, Copying
  • High School Diploma required, college degree preferred.
  • Bilingual in English/Spanish a PLUS
  • NO PHONE CALLS, PLEASE.

Apply Today!