Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2778 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

I have used their services twice already and have been greatly satisfied. I scheduled an appointment online and in less than 15 minutes I got a call to set up an appointment time. They are very courteous and knowledgeable and are really respectful of your time. I was recommended them by a home builder and will continue to use them for future servicing. It’s nice to know that I have a reliable, reputable company to call on when I need one.

Holly A, 2012

I bumped the garage door by accident and caused it to slightly buckle in. One day I saw a Banko truck at my neighbor’s house and he recommended them. I set up an appointment and the technician replaced a couple of hinges and straightened the door. Now it goes up and down without making a “bang” The tech knew what he was doing.

Duane B, 2012

I wish I could give them more than 5 stars. As I was closing the garage door and leaving for work, a spring broke and the door came down. I noticed the Banko sticker on the door from the original builder installation 4 years ago. I called them and by the time I got back from work, their serviceman was waiting for me with the new parts. He replaced the springs, adjusted the door and I had a working garage door by the same evening. They were very professional from the time I called to the time the work was completed. I am glad the placed that sticker on the door when they installed it. I recommend them for their promptness, professionalism and courtesy.

Jorge B, 2012

Banko Overhead provided us a prompt and excellent service. Robert, the technician was very detail oriented, trustworthy, and courteous. He tested the doors again and again to make sure everything worked properly. I would recommend them to any one for their service accountability.

T.B, 2012

This place is great! They arrived on time and the tech was friendly and knowledgeable. The job was done in about 1 hr 15 min. We are very pleased with our new opener.

Doug M, 2012

If anyone needs any works on your garage door, you need to call Banko Overhead Doors at 813-882-9900. They do a great job and are reasonably priced.

Theresa S, 2012

Great service. They come when they say they will and call when on the way. Service person is efficient and knowledgeable. The door now runs better than ever. It is very heavy hurricane rated door and is now very quiet.

Tim T, 2012

Called Banko Doors and had a great experience. They arrived within two days; the repairman was knowledgeable, professional and fixed the door within one half hour. He made a few recommendations for upgrade without a high pressure sales pitch and I opted for the upgrades because there was no pressure and the upgrades have improved my experience with the garage door opener.

Carol S, 2012

We just had a garage door (steel, non-windowed single door) installed by Banko Overhead doors. Great experience. Right price – took exactly as long as they said it would. The installer was courteous and capable. Would recommend them highly to others – in fact doing that very thing right now. — in Tampa.

Maria C, 2012

On June 11th I had Banko garage door company come to my residential home. They were prompt. Service tech was knowledgeable and helpful. We owned our home for 1 yr & 3 months and could not get our remotes clickers to operate. Banko reprogramed all clickers and the keypad…etc Now all in order and we are living in style… Thanks Banko…

Stephen M, 2012

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020