Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2779 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

Satisfied overall. Had 3 estimates done? Chose Banko since they were the only company listed as a certified dealer in the area for Clopay garage doors. Prices and rebates were good. Salesman was fairly new so it was apparent he was still learning. Install was delayed twice with them stating it was due to Clopay’s delay. When it was installed there was surprisingly only 1 installer. Our job really needed 2 installers. The installer was nice but I think he ended up calling in for extra help midway through when he realized how much harder and longer our 3 garage doors on an older home were going to take. They were courteous and did an excellent job. Called for service about a week after install. Thought the handles were screwed in too tightly causing the garage door to warp underneath them. The same installer came out and fixed it. The garage doors look wonderful and I would recommend Banko. I actually think two of our neighbors stopped to get their info.

Linda B, 2013

Service was very fast. Only problem was we asked to receive a phone call before arrival and did not. This caused some conflicts for us.

Katya S, 2013

Five stars! These guys have been great. I had multiple problems with my garage door. Banko came out a couple times and always came quickly and promptly. They were diligent about fixing the problem and it has worked flawlessly since. I would not use anybody else.

Brian C, 2013

Excellent service, very accommodating with schedules and the installer had 20+ years experience and was very professional. Pricing/Quality was also competitive, I got 3 estimates before choosing Banko.

Daria Z, 2013

We had Banko out to service our garage doors recently. The technician arrived as scheduled, explained the problem and quickly resolved the issue.I highly recommend this company to anyone requiring service on their garage doors!

Jeff S, 2013

Thank you Banko Overhead Doors!! You serviced my gargage door and fixed it and did it at a great price!! Plus.. the service man was very nice and did everything as estimated!! Keep up the great work!!

Curt L, 2013

Great Company and Great Service Techs. I have used Banko Overhead Doors twice now and both times they have been wonderful. This past time I had a spring break on my garage door. I thought about replacing it myself because I figured it would take a day or two to get a service tech out to fix it. My wife called Banko because she knew the dangers in replacing a garage door spring. Banko had a service tech out in 90 minutes and had the door repaired 30 minutes later. The Tech was great, professional and very thorough. He test the door after his repairs and made fine adjustments to make sure it was working properly. Then before leaving he did a basic service of the entire door, lubricating all the springs and hinge points. Banko gives a 1 year warranty on labor and a 3 year warranty on the new spring. The price quoted on the phone was fair and there were no hidden surprises. Great company and excellent response time.

Mark G, 2013

I was shocked when Banko Overhead Doors was able to have a Serviceman out to our house so quickly. Customer Service was excellent!

Hunter D, 2013

We were able to contact a representative on Sunday! Awesome company, great service and very reasonably priced…will definitely call Banko first for all of our garage door needs!

Mary S, 2013

We recently contacted Banko to fix my garage door. Rob the technician provided us with an outstanding service.

Miguel O, 2013

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020