Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2774 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

Amazingly fast service, showed up on time and really know their stuff. Even gave my dog a treat! Called in the morning and they were here by 2pm done by 3pm.

John L, 2015

Banko Overhead Doors, Inc. is outstanding for overhead garage door service. They installed my garage doors when my house was built. I’ve needed them twice over the last ten years to perform repairs I couldn’t do myself. First they replaced a door spring and the most recent repair was an overhead door lifter circuit board. Both times they were timely, quick, and well worth the cost of repair. I will always call Banko for all my garage door needs. They are simply the best.

Jan S, 2015

After a radical decision to clean my garage so I could park the car within, I made an even more radical decision. I decided to see if Banko could get the ancient Sears automatic garage door opener with no remote control to work. The doors had been manually opened and closed for more than a decade. I'd never actually seen the automatic garage door opener function since moving here! Scheduling an appointment was easy-peasy and the technician, who called first and arrived very promptly, did a super job! He reanimated the ancient garage door opener, programmed a brand spanking new remote for us, and charged a very reasonable price! Thanks Banko!

Dave W, 2015

We have an extra wide two car garage and another single car garage. We had a little trouble with them "banging" and making loud noises when opening or closing. I made an appointment with Banko, who had installed the doors 3 years earlier. They sent me a confirmation email with a photo of the tech scheduled to make the adjustment and an arrival window that worked for us. The tech was friendly and informative. He showed me the issue and how he would correct it and how I could take care of it myself in the future if I preferred to.

Patrick M, 2015

Banko Garage Door is the gold standard not just in the garage door business, but ANY service business. We had a spring fatigue and break on our garage door. A call to Banko proved that they excel in every “moment of truth” or customer touch point. Great experience from the initial call to the final job. Gene was great and explained things each step of the way.

Dilip C, 2015

Banko Doors was wonderful to work with! I called at 8am and they were at my house fixing my garage door by 10:30am. I will definitely use them again if I ever need it and I would recommend them to everyone!

Kayla S, 2015

Our garage door was in need of replacement. I called Banko, I had the design consultant come out and give me my estimate. No up sale no pressure just wanted at a great price. We needed installment on a Saturday. They worked with us to get it done. A great experience. I would definitely recommend them.

Ann S, 2015

Thank you Banko doors for not only having great customer service, but also sending me Mitchell to install my garage door. Mitchell was one-of-a-kind service man with a great attitude, very knowledgeable and I believe went beyond his work duty to make sure that our garage door was installed properly and that we were happy with it. I would highly recommend your company and Mitchell!

Tammie H, 2015

My previous garage door stopped working about 2 years ago. From that time on, I was opening and closing my garage door manually. Well, finally I decided it was time to get it fixed. Called Banko and set up an appointment for two days later. The serviceman was right on time and diagnosed my problem. I needed a new opener, and he installed it in about an hour. The price was reasonable, and everything is working just great! It feels so good to have a working garage door again!!

Julide B, 2015

Thanks for the great customer service. Your company answered the phone after hours and scheduled and appointment for the next day and showed up when you said you were going to. Price was fair and customer service excellent.

Stella P, 2015

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020