Satisfied Customers
5.0
out of5
2778 total reviewsAt Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!
The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.
We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!
Select a year from the dropdown or click on a logo to see our customer reviews:
I never take the time to write reviews but I am writing this one in hopes that someone in management will read it and take steps to fix the customer service issues that I had. I support local companies and have often referred Banko to my friends and clients. However, the ordeal that I just went through to have two glass panels replaced was mind-boggling and unbelievably frustrating. I am giving 2 stars simply because once the repair was done, it was done well…to get it done was a completely different story. It took 2.5 weeks to get the repair done…over 10 phone calls…talked to countless customer service people, all of which said one thing and something else happened. I am happy to give a full timeline of all of my phone calls and misinformation if management would like to contact me. At this point I am still waiting for my PAID invoice to be sent to me…it was supposed to be yesterday…never came…got a bill this morning (even though I already paid)…then I received the paid invoice for a different property which wasn’t mine. Just a tiny example of the frustrations I have endured. I know Banko has a good reputation…I respect service companies and how hard it can be to make customers happy…please review my file or call me so steps can be taken so this doesn’t happen to anyone else.
