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Reviews
customer testimonials

Satisfied Customers

5.0

out of

5

2744 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

I had a door and opener installed 3 weeks ago. It has a error code and is reversing. I called on July 13 for service and they said they would call me back. I called again on July 14th and was told they would be out on Friday. I was told that because it is within 30 days that a project manager needed to be involved. Whatever that means. I suspect if I needed emergency service and was a “paying” customer I may have received quicker service. I was pleased with the door and initial install, but am very disappointed in service after the fact.

Anthony Deplasco, Tampa, FL 2021

Brett Bielan did a great job repairing my door. I would say he is highly skilled at his job. However, if it weren’t for the emergency need of my garage door repair, I would not have let him onto my property to do his work because of his attitude. He was brief and abrupt in speech and manor. His body language and demeanor seemed almost as if he was attempting to be intimidating or to have some type of altercation with me. In my heart I wanted to confront his lack of guest hospitality and not let him onto my property but I didn’t have time or desire for anything like that. I simply had to take the high road because I needed my garage door fixed in a hurry and in an emergency.
I know we all have bad days that leave us not wanting to be around people. I really tried to let this go but I woke up this morning and I just could not accept this man’s temperament towards me on my property.
I tried to figure out why he would be this way towards me. Perhaps it was because I was following him through the neighborhood in my Jeep because we both arrived at my house at the same time. I wasn’t trying to tailgate him and I wasn’t in any bad mood whatsoever but as soon as I got out of my vehicle and said hello I realized that he was expressing an ill temperament.
I am a post traumatic combat veteran from Iraq that lives alone so this situation with Brett and my garage door being insecure was very difficult for me. Hopefully there is some customer service training for your repairmen that encourages friendliness so that everyone can understand each other and at lest be hospitable.
I was referred to Banko doors from my mother but if this man were to act this way at my mothers house I would be very uncomfortable and I’m sure she would be too.

Joseph Frisbie, Tampa, FL 2021

Excellent service and professional staff.

Frances Cataquet, Timber Pines, FL 2021

Great & professional service! Mark my technician did a great job. He installed my garage door opener.He answered all my questions. I am very happy with the installation. I highly recommend Banko Doors. Good customer service too.

Ann Marie Fiorentino, Valrico, FL 2021

jeff my technician was early for the service call & took the time to hear my concern & was quick to address the problem. thanks so much

charles cutson , Bradenton, FL 2021

Exceptional. Everyone I dealt with was pleasant, professional, and quite competent.

Mike Myers, Venice, FL 2021

Prompt, polite, professional and at a reasonable price

Anthony Brescia, Bradenton, FL 2021

The Banko door team did a beautiful job, the new garage doors are excellent and we are very happy that once again that we stayed with Banko.

Adam Armbruster , North Sarasota, FL 2021

Great experience. Nice person who came. Would definitely recommend.

Judy Whitaker, Tampa, FL 2021

5 star rating well deserved. Rapid response, punctual arrival time, quality workmanship, knowledgeable technician. Cost unsure nothing to compare it with.

Tim Creedon, Venice, FL 2021

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