I am incredibly IMPRESSED by their service. I have had to replace springs on my door and minor repairs. Banko did AMAZING work at a very reasonable price. Most recently my garage door wouldn't open. I called on a Friday morning. I had a service tech out by mid-afternoon. He advised me that my Chamberlain belt had a 10 year warranty. If I called Chamberlain, I would save $125. He was 100% RIGHT!! When it arrives in the mail, I will be having him install the new one!! If you're considering purchasing an opener, a new door, service or any other issues with your garage/opener, PLEASE look no further than Banko. Thank you for being so helpful!!