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Banko Overhead Doors, Inc.
Reviewed from Google

4.2 out of 5 stars

Maria Zulaica
Maria Zulaica

5 out of 5 stars

posted 3 weeks ago

Our 2-car garage door opener broke down and we began to research repair options in our local area. Based on reviews and other criteria we selected Banko. The process was extremely smooth, from scheduling to completing the required work. Mike was the service representative on our project and he was great, diagnosing the problem and replacing the opener all in one service call. We are satisfied customers and plan to continue our relationship with Banko for future service. We have already recommended them to family and friends. Thank you for a job well done!

Stephanie G
Stephanie G

5 out of 5 stars

posted 2 weeks ago

My one piece, new in 1952 garage door with obsolete/unavailable parts would not open or close without a lot of strength and the opener stopped working. One (large & popular, rhymes with decision) company came out to look at it and said it could not be repaired and would need to be replaced (approx. $1000). This wouldn't be a big deal if part of the replacement didn't include tearing out part of the attic and some built in shelving (hiring a carpenter to do this part - $$). I called Banko hoping they would have a spare part or could fix it somehow. As it turned out, a 6" strip of the opener belt was stripped and needed replacement. The total was $182. I don't know if that's a lot but it is far better than the other company's solution.

David Perkowski
David Perkowski

5 out of 5 stars

posted 3 months ago

Once again Banko to the rescue!! This garage door company has certainly surpassed the competition in all aspects of customer service! I had my garage door installed by Banko 4 years ago and it was a wonderful experience. Just recently we arrived home from a trip and the garage door wouldn't open, I called customer service and they were out the next day repairing the door. Thanks to the technicians knowledge, apparently we shouldn't be using our garage door like a front door to wear down the springs several times a day, lowering the life expectancy of our parts, but it is what it is and completely user responsibility here. Thanks Banko for being so responsive and reliable!

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