Chris M., Land O Lakes, FL October 2016
I needed to find a new top seal for our garage door since it had been removed for painting. I could not find one as long as the original piece at the local home improvement stores. I even checked at the local lumberyard in Land O Lakes and Lutz thinking they could order longer piece since they generally work with builders. What a waste of time that was, after going into the store and making several follow up calls for two weeks with no answers, or help, I gave up on them. Luckily on the way home I saw a Banko truck working at a new home under construction. I stopped in and talked with the tech. He was very helpful and gave me a Banko sticker with their number on it and said to call his office in Tampa and they could sell the part to me and they have plenty on hand. I called their office and they were a tremendous help. I had my part after just two conversations and I picked it up from their office the next morning. The price was reasonable, actually cheaper than the price at the lumberyard. Thank you Banko for helping me with this task. When I need service you will be the first I call.