DORIS, Riverview, FL August 2021

After putting trash out for pick up, I attempted to closed garage door . The door acted as if it were possessed and opened and closed it seemed at will with loud noises. Finally closed half way with screeching sounds and stopped. Unable to get my vehicle out I started to make calls to get help. First call was to Precision, BIG MISTAKE. I understand it is Monday and could only assume that the receptionist had a bad weekend. She was rude and of no help.

I then called Banko to which a very happy, bubbly voice answered. The happy voice belonged to Ashley. She was very helpful, professional, polite and kind. She scheduled a Tech (Johnny) to come out within a couple of hours. Very nice, professional gentleman who got door open to get my vehicle out, changed out the broken springs, did adjustments, etc.

Cost was very reasonable.

I would/will recommend Banko to anyone who is in need of garage door repairs or installation.

Thanks again!

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