Edward L., Tampa, FL. April 2015
I called several other companies for competitive estimates and Banko was the only one that “promptly” returned my call and worked with me to find a time that fit my schedule for an initial sales review. The sales person was courteous and knowledgeable and didn’t try to sell me the top of the line of door but rather listened to my needs and found me a door that not only had the style I was looking for but the technical features important to me. We set a date for the installation and on the morning of the day the door was to be installed, I was called out of town unexpectedly and had to reschedule the installation. No problem. They courteously rescheduled the installation to fit my schedule. The installer could also not have been more professional. I have never been happier with my garage door. In my opinion Banko goes above and beyond to provide great customer satisfaction OR they will try to get it right. No excuses. The customer is always right and the products are very high quality with experienced installers. I would highly recommend this company when looking for a new garage door.