Forrest V., Lutz, FL., April 2016

When I called Banko doors for an estimate for replacing the seal along the bottom of the garage they were very responsive and gave me a quote right away.  They then offered to send a Service Tech. out the next day for which I did set the appointment. The technician arrived at the time set for the appointment after having called me earlier to let me know that he had the service call and approximate time that he would arrive.  He installed the new seal and then we discussed the condition of the weather strip around the door that had been there for a few decades. He gave me a fair price to replace them so I had him do it.  He did an excellent job. All that I have to do now is to caulk around the new weather strips. Once he finished the weather strip installation he made sure that the area was all cleaned up. He then spent some time adjusting the door which was, he noticed was not level. Before leaving he lubricated the rollers, etc. I was very impressed with the professionalism for the office folks and the service technician Mr. Harlow that was at my home. I requested a company ID sticker from Mr. Harlow and have placed it on the garage wall next to the door opener.  I plan to call them whenever I need any service for the garage door. I would also highly recommend them to anyone I know that is in need of service for their garage door.