Jessica W., Brandon, FL. November 2015
My garage door would not open and I was clueless what was wrong. There was a sticker on the door for Banko Overhead Doors. I then looked at the Yelp reviews. Happy with the other Yelp reviews, I called the number on the door to schedule service. They were able to come the next day. The technician called 15 minutes before he was arriving which gave me time to secure my dog before he arrived. The technician was able to quickly diagnosis the problem; the logic board needed to be replace. The technician quoted me a price to just replace the logic board. Due to the age of unit the technician also quoted me a price for a new unit. I decided on the new unit with a one-year guaranty and two new remotes. I’m pleased with the fast reliable service I received from everyone at Banko Overhead Doors from customer service to technician. I hope I never need to call for service again but I do I will certainly call Banko Overhead Doors.