Mark G., Tampa, January 28, 2013
Great Company and Great Service Techs. I have used Banko Overhead Doors twice now and both times they have been wonderful. This past time I had a spring break on my garage door. I thought about replacing it myself because I figured it would take a day or two to get a service tech out to fix it. My wife called Banko because she knew the dangers in replacing a garage door spring. Banko had a service tech out in 90 minutes and had the door repaired 30 minutes later. The Tech was great, professional and very thorough. He test the door after his repairs and made fine adjustments to make sure it was working properly. Then before leaving he did a basic service of the entire door, lubricating all the springs and hinge points. Banko gives a 1 year warranty on labor and a 3 year warranty on the new spring. The price quoted on the phone was fair and there were no hidden surprises. Great company and excellent response time.