Mike R., Tampa, FL. February 2016
I met with sales rep Robbie after I was disappointed with two other competitors. One of them didn’t know the specific garage door product we wanted was indeed available and the other shot himself in the foot making a comment about our financial status after he asked about a glass “wall” we installed. I am so glad I called Banko. Robbie was professional, knowledgeable, friendly, and responsive. When the cost of our insulated and impact rated garage door was initially misquoted, a reasonable discount was provided to help ease the pain of my previous commitment to the purchase. At my request Robbie spoke with my contractor regarding any additional installation concerns and reviewed the job with his installer prior to scheduled installation. The installer was very experienced and equally friendly. My experience overall was great despite couple “hiccups”. This was our first garage door work. I trust Banko and would return to them for business.