Theresa L., Tampa, November 1, 2014
Had an estimate from Banko which was considerably lower than an estimate from a competitor. Actually called the garage door manufacturer to ask some questions about door ratings and the manufacturer (Clopay) recommended Banko for the install. They installed it quite well. There was a dent in one of the panels of the door when it arrived and the serviceman was very quick to offer replacement. Had to wait a bit for the new panel to ship but it was installed promptly when it arrived and we were not charged the full fee until after the replacement panel had gone in. Only hiccup was the chain popped off the opener shortly after the initial install but that was a quick fix on my husband’s part. Banko offered to come out but we couldn’t match our schedule to theirs so he fixed it himself. Overall, very happy with their service and would definitely use them again.