W. Trendota, Tampa, FL October 2020
I want to say thank you for the professionalism & dedication I encountered with every Banko employee I interacted with during the purchase & installation of our new garage doors.
Before buying these doors I checked several firms, includng yours, looking at customer complaints, business history & data from BBB reports. I saw many of your competitors stonewalled legitimate complaints along with the quesitonable gripes they could legitimately challenge.
I’m glad your company was the last one I reviewed since the difference between Banko & your competition was obvious. When I looked at the BBB data on Banko I was impressed with the wqay Ms. Kim Weist handled complaints, treating customers with dignity and respect.
I came to your office to look at the actual color I wanted, since the color chip in the Clopay brochures ins’t really helpful. In your waiting area I saw a pro