Careers

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Outside Sales Representative

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Banko Overhead Doors is a leading residential garage door and garage door opener sales and service company, based in West Central Florida. Retail or outside sales experience is a must for this outside sales position, we will train you on the products and services we offer. We will arm you with the information, and tools you’ll need to sell our product to homeowners. West Central Florida offers a large customer base and we as a company are committed to provide resources and marketing to generate leads to assist in the lead generation process and to achieve monthly sales goals.

A highly competitive salary plus commission based compensation and benefits plan including medical, can earn you upwards of $60,000+ annually, with no cap on commissions.

This position is responsible for selling garage doors, garage door openers and breezy living screens to homeowners throughout the West Central Florida marketplace; while providing excellent customer service to past and new customers.

Education:

  • High School
  • Associate or Bachelor Degree would be a plus

Experience:

  • 3 to 5 years proven previous retail or outside sales experience
  • Not required but appreciated, sales experience in the home improvement field

Skills:

  • Comfortable with face to face customer interaction
  • Excellent interpersonal skills
  • Strong communication skills
  • Flexible Style (“do whatever it takes” approach)
  • Aptitude for problem solving; ability to determine solutions for customers
  • Strong negotiating ability

Other:

  • Valid driver’s license with clean driving record.
  • Ability to work a full time schedule.
  • Ambitious results oriented individual with entrepreneurial drive
  • Please send resume to kwiest@bankodoors.com
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Builder Service Representative (BSR)

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Banko Overhead Doors is seeking an energetic Builder Service Representative. Join a team where integrity, quality, and the seamless integration of skills are the working standard.  Banko offers excellent benefits and competitive salaries.

The Builder Service Representative role is a key position responsible for being a direct line to our builder accounts by answering phones, working with commercial and residential customers, walk-in sales, data entry, and special projects. This position requires an essential high level of professional and courteous communication by phone, in person, and email correspondence.  The ideal candidate will be a self-starter, proactive, have solid customer service skills, able to work in a fast-paced environment while remaining composed, professional, and organized.

Responsibilities:

  • Assisting the Builder Department in the support and management of builder accounts.
  • Acting as a main point of contact for builder accounts.
  • Handling client complaints, concerns or issues and impacting the bottom line by problem solving and turning frustrated clients into repeat customers.
  • Communicating goals and issues within the organization with urgency and professionalism.
  • Setting up and achieving positional goals for accounts.
  • Assisting with front-face duties along with the Customer Service Department to effectively schedule service appointments.
  • Answering incoming calls with a high level of professionalism and working to establish a positive rapport with every caller.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Qualifications & Skills:

Education/Experience:

  • College Associate Degree or 3-5 years of Customer Service experience.

Skills, Specialized Knowledge and Abilities:

  • Strong customer service and communication skills.
  • Relationship builder with a positive attitude.
  • Must be energetic, a team player, and willing to help others when needed.
  • Highly motivated and results oriented.
  • Strong organizational skills.
  • Demonstrates strong attention to detail.
  • Ability to use good judgement in performing conflicting demands and managing priorities.
  • Strong initiative with an ability to seek out relevant information prior to making timely decisions.
  • Computer literate has a familiarity with Microsoft Office Suite.
  • Minimum typing speed of 50 WPM.

Job Type: Full-time

Competitive Benefits Package after 90 days

EOE. Male/Female/Veteran/Disabled. We welcome applications from Veterans and the Disabled.

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Customer Service Representative (CSR)

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Banko Overhead Doors is seeking an energetic Customer Service Representative. Join a team where integrity, quality, and the seamless integration of skills are the working standard. Banko offers excellent benefits and competitive salaries.

The Customer Service Specialist role is a key position responsible for answering phones, working with commercial and residential customers, walk-in sales, data entry, and special projects. Many times, this position serves as the first point of contact for our customers, a high level of professional and courteous communication by phone, in person, and email correspondence is essential. Self-starter, proactive and have solid customer service skills. Able to work in a fast-paced environment while remaining composed, professional, and organized.

Responsibilities:

  • Promptly answers incoming calls; ensures calls are answered quickly and does not go into overflow.
  • Schedules incoming service calls to appropriate territory manager and technician.
  • Asks clarifying questions for accuracy of service calls.
  • Ensures entered data is accurate and reports any issues immediately.
  • Communicates priorities, ETA requests, and other crucial information to technicians and installers.
  • Special projects as assigned, including web leads, credit card processing, etc.
  • Demonstrate a high level of professionalism and efficiency to minimize customer anxiety and maximize customer satisfaction.

Qualifications & Skills:

Education/Experience:

  • College Associate Degree or 3-5 years of Customer Service experience.

Skills, Specialized Knowledge and Abilities:

  • Strong customer service and communication skills.
  • Relationship builder with a positive attitude.
  • Must be energetic, a team player, and willing to help others when needed.
  • Highly motivated and results oriented.
  • Strong organizational skills.
  • Demonstrates strong attention to detail.
  • Ability to use good judgement in performing conflicting demands and managing priorities.
  • Strong initiative with an ability to seek out relevant information prior to making timely decisions.
  • Computer literate has a familiarity with Microsoft Office Suite.
  • Minimum typing speed of 50 WPM. 

Job Type: Full-time

Competitive Benefits Package after 90 days

EOE. Male/Female/Veteran/Disabled. We welcome applications from Veterans and the Disabled.

Apply Today

Tampa - Garage Door Installer or Service Technician

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Work where you live and the more you work the more you earn!  No cubicles here – if you like to work outside and independently with your hands, Banko Overhead Doors has a career waiting for you.  Work independently installing, troubleshooting, repairing, and maintaining commercial and residential garage doors in the Tampa, Orlando and Venice area.

The ideal candidate is ambitious, hardworking, well organized professional who does not mind working in Florida conditions and can work an entire shift on his or her feet. We prize safety, accuracy, and speed above all else, so we require team members who can pay careful attention on the job, follow instructions precisely and double-check his or her work before completing a task. In addition, the successful candidate will work in an effective and efficient manner in a team environment. Banko offers a competitive salary and benefits.

Responsibilities:

  • Safely operating company vehicles.
  • Maintaining a safe and clean work site, equipment, and company vehicle.
  • Assisting with commercial and residential garage door issues.
  • Reviews work orders for accuracy and completeness before departing the job site.
  • Working hand in hand with management to ensure all job site readiness and reporting any issues immediately.
  • Installing garage doors and operators and associated components.

Qualifications & Skills:

Education/Experience:

  • High school diploma or GED required.
  • Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC or related field preferred.
  • Ability to work a full time schedule.
  • Clean driving record for 3 years.
  • Pre-Employment drug screening and background check.

Skills, Specialized Knowledge and Abilities:

  • Ability to communicate with the customer in an up-sell and solution-based conversation.
  • Ability to move or lift 70 plus pounds.
  • Ability to read and understand directions and instructions.
  • Mechanically inclined.
  • Comfortable with face-to-face customer interactions.
  • Strong communication skills.
  • Flexible, “do whatever it takes” approach.
  • Aptitude for problem solving; ability to determine solutions for customers.
  • Comfortable with piece rate work. 

Job Type: Full-time

Competitive Benefits Package after 90 days

EOE. Male/Female/Veteran/Disabled. We welcome applications from Veterans and the Disabled.

Apply Today

Orlando - Garage Door Installer or Service Technician

Apply Today

Work where you live and the more you work the more you earn!  No cubicles here – if you like to work outside and independently with your hands, Banko Overhead Doors has a career waiting for you.  Work independently installing, troubleshooting, repairing, and maintaining commercial and residential garage doors in the Tampa, Orlando and Venice area.

The ideal candidate is ambitious, hardworking, well organized professional who does not mind working in Florida conditions and can work an entire shift on his or her feet. We prize safety, accuracy, and speed above all else, so we require team members who can pay careful attention on the job, follow instructions precisely and double-check his or her work before completing a task. In addition, the successful candidate will work in an effective and efficient manner in a team environment. Banko offers a competitive salary and benefits.

Responsibilities:

  • Safely operating company vehicles.
  • Maintaining a safe and clean work site, equipment, and company vehicle.
  • Assisting with commercial and residential garage door issues.
  • Reviews work orders for accuracy and completeness before departing the job site.
  • Working hand in hand with management to ensure all job site readiness and reporting any issues immediately.
  • Installing garage doors and operators and associated components.

Qualifications & Skills:

Education/Experience:

  • High school diploma or GED required.
  • Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC or related field preferred.
  • Ability to work a full time schedule.
  • Clean driving record for 3 years.
  • Pre-Employment drug screening and background check.

Skills, Specialized Knowledge and Abilities:

  • Ability to communicate with the customer in an up-sell and solution-based conversation.
  • Ability to move or lift 70 plus pounds.
  • Ability to read and understand directions and instructions.
  • Mechanically inclined.
  • Comfortable with face-to-face customer interactions.
  • Strong communication skills.
  • Flexible, “do whatever it takes” approach.
  • Aptitude for problem solving; ability to determine solutions for customers.
  • Comfortable with piece rate work. 

Job Type: Full-time

Competitive Benefits Package after 90 days

EOE. Male/Female/Veteran/Disabled. We welcome applications from Veterans and the Disabled.

Apply Today

Venice/Palmetto - Garage Door Installer or Service Technician

Apply Today

Work where you live and the more you work the more you earn!  No cubicles here – if you like to work outside and independently with your hands, Banko Overhead Doors has a career waiting for you.  Work independently installing, troubleshooting, repairing, and maintaining commercial and residential garage doors in the Tampa, Orlando and Venice area.

The ideal candidate is ambitious, hardworking, well organized professional who does not mind working in Florida conditions and can work an entire shift on his or her feet. We prize safety, accuracy, and speed above all else, so we require team members who can pay careful attention on the job, follow instructions precisely and double-check his or her work before completing a task. In addition, the successful candidate will work in an effective and efficient manner in a team environment. Banko offers a competitive salary and benefits.

Responsibilities:

  • Safely operating company vehicles.
  • Maintaining a safe and clean work site, equipment, and company vehicle.
  • Assisting with commercial and residential garage door issues.
  • Reviews work orders for accuracy and completeness before departing the job site.
  • Working hand in hand with management to ensure all job site readiness and reporting any issues immediately.
  • Installing garage doors and operators and associated components.

Qualifications & Skills:

Education/Experience:

  • High school diploma or GED required.
  • Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC or related field preferred.
  • Ability to work a full time schedule.
  • Clean driving record for 3 years.
  • Pre-Employment drug screening and background check.

Skills, Specialized Knowledge and Abilities:

  • Ability to communicate with the customer in an up-sell and solution-based conversation.
  • Ability to move or lift 70 plus pounds.
  • Ability to read and understand directions and instructions.
  • Mechanically inclined.
  • Comfortable with face-to-face customer interactions.
  • Strong communication skills.
  • Flexible, “do whatever it takes” approach.
  • Aptitude for problem solving; ability to determine solutions for customers.
  • Comfortable with piece rate work. 

Job Type: Full-time

Competitive Benefits Package after 90 days

EOE. Male/Female/Veteran/Disabled. We welcome applications from Veterans and the Disabled.

Apply Today
Reviews

customer reviews

Satisfied Customers

view all reviews
Quick, Easy, Friendly, and I was shocked by how affordable it was to get my garage fixed

Lacey Monks, Tampa, FL

2021-10-07
Excellent.

Herb Clark, Tampa, FL

2021-09-28
My technician was great. There was a problem that could have easily been rectified before his arrival but I didn't catch it in time. He was very sympathic as to what occurred and still provided me good customer service.

Glenn Steffy, Lakeland, FL

2021-09-29
Had a wonderful experience with a maintenance appointment. Easy to schedule, quick appt time and great service! Garage door is working better and operating quietly. Thanks so much!

Dena Maxwell Harris, Port Richey, FL

2021-10-04
My family has been served by you guys since 1993, always quality work and honest. Thank you all for always giving great service.

Fitz Simon Sanchez, Land O’Lakes, FL

2021-10-05
Gene came out to give me an estimate on a repair and new opener which I agreed to same day and it was scheduled two days later! Gene is very friendly and personable, honest, followed Covid protocols and he is extremely knowledgeable. He also called me to give me estimates of his arrival times!! What a pleasure to work with you Gene, thanks so much for everything!

Jeananne Seward, Riverview, FL

2021-10-06
I am extremely happy with the service I received from Garage Door ASAP. Adam and zei were very courteous and professional when they were here. They certainly knew what they were doing. I highly recommend this Company and especially Adam. and Zei when you need garage your door repaired.

Dennis Weaver, Orlando, FL

2021-10-07
BANKO, is a very professional firm. I enjoyed doing business with them. They arrived promptly, did the work, replacing an old opener, checked the tracks, aligned them, and then cleaned up. All in two hours, very efficient. I highly recommend them, for your repairs, or replacements.

Harry Rensel, Bradenton Beach, FL

2021-09-23
Thank you for sending Mr West very pleased and very pleasant to deal with , he explained and do his work thank you

Maria Cisneros, Land O’Lakes, FL

2021-09-15
Excellent service!

Naveen G, Tampa, FL

2021-09-15
Totally satisfied. Highly recommend. Serviceman was very helpful.

A B, Land O’Lakes, FL

2021-09-16
We have utilized Banko for warranty service and for a 1-year tuneup / maintenance, and both experiences were great. Scheduling was easy and convenient, the tech was on time and professional, and the value provided was high. We will definitely use Banko for all our overhead needs going forward. Thank you!

John Crosby, Tampa, FL

2021-09-17