Tampa, FL

I had Gurdev the technician from Banko Garage Doors come out to discuss why my garage door was making so much noise. He diagnosed the problem and adjusted the springs and automatic door opener as well as lubing the hinges. It’s very quiet and working perfectly. Thank You! Rick K.

Joe , was very professional. Knowledge and efficient and explained everything. Banko is the best.

I cannot say enough wonderful things about my experience with the Tampa Bay Banko location, especially their Service Technician, Gene Macchiello. I recently had a stressful situation where my garage door malfunctioned, causing damage to both the garage door and the vehicle. I was worried I’d be spending thousands on a new door.  Banko sent Gene out, and he immediately put me at ease. He assessed the damage, explained everything clearly, and most importantly, told me he could repair the door. His confidence, professionalism, and extensive knowledge were immediately obvious. It’s rare to meet someone who truly knows their craft at such a high level, and Gene is absolutely one of those people. Highly recommend both the company and Gene in particular!

Ben did a terrific job of re-adjusting the springs Banko installed last year. Made operation of double door quieter and smoother. Thanks to the Banko Team! Knut. (a retired custom builder)

I went to leave my house on Saturday and I had a broken spring and was stuck in my garage. I called Banko and their customer service was fantastic. They were able to get a technician to my home the same day and the quote they gave me over the phone was exactly what I paid. No additional fees and the technician was very professional. Great experience and I would recommend them to everyone.

I had Banko come out two weeks ago to provide me with a quote. I have two single (his and hers) car garage doors and I needed new openers and the seals replaced for both doors. I was very happy with the quote, I responded for the install and was scheduled for install last Thursday 2/12 between 8am-12pm.

Unfortunately, they had a truck break down that morning. Our scheduler called me around 10am and explained the situation, but assured me someone would still be there to install between noon and 4pm. She did say it would probably be closer to 4pm. No problem, Schnitt happens.

Here’s where it gets good… I had a Banko technician show up around 2pm and told me he was not my scheduled technician, but he was there to help get the project started. He was installing the second opener as the scheduled tech showed up around 3:15pm. Together they wrapped up the project around 3:45pm.

I could not be happier with the Lift Masters installed and the amazing teamwork by Banko to keep us on schedule. Fantastic all around. They knocked it out of the park.

5 Stars

Great company! Very nice, knowledgeable technicians, who seem to have integrity. I have used them several times at various rental properties over the years, and they have never tried to rip me off!

All was done great . Technician answered any questions I had. Thank you for coming the same day I called.

Ben came out to replace a heavy door spring. He was polite and interesting and clearly explained our options. Then he noticed my other garage door had a broken plastic light cover (from my boys playing tennis inside the garage… we shared a few parenting anecdotes) Ben offered to drop us off a cover FOR FREE when he replaced a matching unit at another service call later in the week. I assumed he was just being nice and I would never see him again. But today He DID. He dropped off a replacement part at my front door! Ben deserves a raise for getting Banko a die hard loyal customer. Thanks Banko and Thanks Ben! Leigh

I’ve used Banko since the 90s when I was in the residential home building business. There were one of my top vendors at that time and as far as garage doors go they’re number one in my books now and I would not consider using anyone else. The technician Ben Greer that’s been to my house on several repairs has always been prompt, polite, courteous, and company oriented. You’re lucky to have an person of his caliber and his character under your employ.