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Reports to: Brand and Sales Manager

Service Specialist:

Banko Overhead Doors, Inc. is currently seeking a Service Specialist in our West Central Florida office near the airport.

Service Specialist Job Duties:

  • The Service Specialist is the face of the company, taking all inbound customer calls and assisting in their needs.
  • Good communication skills and the ability to access a situation and provide a solution is a key role in this position.
  • Interaction with our service technicians and order input is a part of the Service Specialist responsibilities so organization and accuracy is a must.
  • We will train you on our software. products and procedures.


The ideal candidate should enjoy a fast-paced environment utilizing their skills and abilities with: customer service, excellent accuracy, and the ability to prioritize work. Problem solving, listening, phone skills, and excellent organizational skills are other qualifications.

Job Requirements:

  • Advanced knowledge of Microsoft Excel, Word and Outlook
  • High School Diploma required, college degree preferred
  • Bilingual in English/Spanish a PLUS
  • Please send resume to

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