FAQ’s

Rain and other debris is coming through my garage door, what should I do?

If rain and other debris are coming through your garage door, it is as easy as your garage door may not be sealed properly or may need new seals.

My garage door remote is not working, what can be wrong?

If your garage door remote is not working, first check your batteries, they may need to be changed. When the wall-mounted button works but the remote does not you may need to reprogram your remote.

How do you know you might need a garage door alignment?

If your door closes about half way, stops and goes back up, or the lights on the opener are flashing, your garage door is most likely out of alignment and you should call the professionals at Banko Overhead Doors to come out for a quick tune up.

Why does my garage door opener motor run but will not open or close the door?

If you can open and close the door manually then your emergency release cord has been pulled. You need to engage the opener, follow the red cord up to the ceiling, push the clip back towards the back of the garage; you should hear it snap back into place. If this does not work, Banko can come out for a service call and get you back in working order.

If I need a new garage door, can I save money by utilizing the original tracks and springs?

The answer here is unfortunately no, but the great news is the new parts are warrantied when the old ones were not. Plus, tracks and springs are not interchangeable; springs are weighted based on the weight of the new garage door.

Why do I need regular service on my home garage door and garage door opener?

The garage door is the largest moving structure in your home and with so many parts, there is wear out over time. It is recommended that you get your garage door tuned up yearly from a trained technician. It’s imperative that you do not attempt to fix or tune up your own garage door; you can be seriously hurt or even killed.

Garage Door installation DIY or DI Don’t?

Installing a garage door can be very dangerous; this is a complicated process and it should be done by a trained technician to install the garage door. A professional will adjust and lubricate the door upon installation and trusting a company like Banko, you receive warranties on parts, employed trained installers and a personal guarantee from the owner for the product and customer service.

Can I replace the garage door springs myself?

If a garage door spring breaks or you think it is broken; we ask that you do not “spring” into action to attempt to replace yourself. Garage door springs are under high tension and can cause injury or death if you are inexperienced on installing garage doors. There are two types of springs used with garage doors. Extension springs are located above the tracks on both sides and torsion springs, which are located above the garage door opening. Danger is not the only reason to let a pro replace your torsion springs. Figuring out what size of replacement springs your garage door requires and then finding them at a retailer, is a project in and of itself. If you have a garage that won’t open, it is time to get on the phone to Banko.

Insulated Door – Need or Not?

The answer is yes for a variety of reasons. An insulated door provides energy efficiencies, and reduces noise.

Some companies say a permit is required when installing a garage door and others don’t; what is the REAL story?

Absolutely yes, and with Banko it’s included. A permit is required when replacing a garage door to ensure you get the required hurricane rated garage door and to ensure the door is installed the proper way.

Hurricane kits or brace or Hurricane Rated Garage Door?

If safety is the goal, then we do not recommend buying a kit to brace your door. If you buy a brace, the door is not tested or rated. If any weight is added to the door, the springs need to be replaced. The existing track is not designed to hold the added weight. You want the best protection from Mother Nature and something the insurance will cover in the event of major storm or damage.

Do you stock hurricane rated garage doors?

Hurricane rated garage doors are required by Florida building-code, so every door we stock is WindCode rated.

Reviews

customer reviews

Satisfied Customers

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Quick, Easy, Friendly, and I was shocked by how affordable it was to get my garage fixed

Lacey Monks, Tampa, FL

2021-10-07
Excellent.

Herb Clark, Tampa, FL

2021-09-28
My technician was great. There was a problem that could have easily been rectified before his arrival but I didn't catch it in time. He was very sympathic as to what occurred and still provided me good customer service.

Glenn Steffy, Lakeland, FL

2021-09-29
Had a wonderful experience with a maintenance appointment. Easy to schedule, quick appt time and great service! Garage door is working better and operating quietly. Thanks so much!

Dena Maxwell Harris, Port Richey, FL

2021-10-04
My family has been served by you guys since 1993, always quality work and honest. Thank you all for always giving great service.

Fitz Simon Sanchez, Land O’Lakes, FL

2021-10-05
Gene came out to give me an estimate on a repair and new opener which I agreed to same day and it was scheduled two days later! Gene is very friendly and personable, honest, followed Covid protocols and he is extremely knowledgeable. He also called me to give me estimates of his arrival times!! What a pleasure to work with you Gene, thanks so much for everything!

Jeananne Seward, Riverview, FL

2021-10-06
I am extremely happy with the service I received from Garage Door ASAP. Adam and zei were very courteous and professional when they were here. They certainly knew what they were doing. I highly recommend this Company and especially Adam. and Zei when you need garage your door repaired.

Dennis Weaver, Orlando, FL

2021-10-07
BANKO, is a very professional firm. I enjoyed doing business with them. They arrived promptly, did the work, replacing an old opener, checked the tracks, aligned them, and then cleaned up. All in two hours, very efficient. I highly recommend them, for your repairs, or replacements.

Harry Rensel, Bradenton Beach, FL

2021-09-23
Thank you for sending Mr West very pleased and very pleasant to deal with , he explained and do his work thank you

Maria Cisneros, Land O’Lakes, FL

2021-09-15
Excellent service!

Naveen G, Tampa, FL

2021-09-15
Totally satisfied. Highly recommend. Serviceman was very helpful.

A B, Land O’Lakes, FL

2021-09-16
We have utilized Banko for warranty service and for a 1-year tuneup / maintenance, and both experiences were great. Scheduling was easy and convenient, the tech was on time and professional, and the value provided was high. We will definitely use Banko for all our overhead needs going forward. Thank you!

John Crosby, Tampa, FL

2021-09-17
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