Reports to: Brand and Sales Manager
Banko Overhead Doors, Inc. is currently seeking a Service Specialist in our West Central Florida office near the airport.
Service Specialist Job Duties:
- The Service Specialist is the face of the company, taking all inbound customer calls and assisting in their needs.
- Good communication skills and the ability to access a situation and provide a solution is a key role in this position.
- Interaction with our service technicians and order input is a part of the Service Specialist responsibilities so organization and accuracy is a must.
- We will train you on our software. products and procedures.
The ideal candidate should enjoy a fast-paced environment utilizing their skills and abilities with: customer service, excellent accuracy, and the ability to prioritize work. Problem solving, listening, phone skills, and excellent organizational skills are other qualifications.
- Advanced knowledge of Microsoft Excel, Word and Outlook
- High School Diploma required, college degree preferred
- Bilingual in English/Spanish a PLUS
- Please send resume to firstname.lastname@example.org
Satisfied Customersview all reviews
Just wanted give a HUGE TWO THUMBS UP to Gene!! He arrived on time to repair my dad’s garage, once inside he realized there was a few heavy objects in his way. rather than putting us off for another day, he moved the items and completed the repair. My father was elated!!
Thanks Banko and especially GENE MACCHIELLO!!!
Dolphus Johnson, Tampa, FL
The technician arrived and quickly found the problem. He had the part needed and within 15 minutes made the necessary repairs. I didn’t have to wait days for the ordering of the needed part. Very helpful.
Welbern Steffy, Lakeland, FL
Ron Desantis, Ellenton, FL
David Mixon provided us with excellent service, he was on time and very polite and professional.
Andrew Esposito, Sun City, FL
Excellent Service by Chad Obert
Gennaro Rondinelli, Venice, FL
OUTSTANDING EFFICENT AND PROFESSIONAL SERVICE. QUICK RESPONSE AND SERVICE. OFFICE STAFF PROFESSIONAL AND TECHNITION MIKE JEFFERSON EXTREMELY KNOWLEDGABLE AND COUTEOUS. JOB WELL DONE AND A COMPLETELY SATISFIED CUSTOMER. BEEN USING BANKO FOR OVER 20 YEARS. I WOULD STRONGLY RECOMMEND TO MY NEIGHBORS AND FRIENDS. JIM ARNOLD
JAMES ARNOLD, Tampa, FL
Banko Overhead Doors Service of excellence!! We are very pleased for the work done, very professional and efficient, your promptness to our call was extraordinary.
Well done!! thank you very much.
Carlos Castilla, Tampa, FL
Excellent from first call into the office to the friendly and efficient Mike who replaced my springs.
Kathy Dunn, Tampa, FL
Mike the service tech was fantastic. Helped me understand use and abuse of the working parts as well as what regular maintenance should be conducted. I also will need new rollers in two years. If I can ask for the same service tech in the future, I will for sure. He’s a valuable asset to Banko.
Jeff Kurek, Land O’Lakes, FL
Mike was absolutely the best! Quick, upfront, professional, and honest. Highly recommend!!
Dana Kozloski, Tampa, FL
Banko Overhead Doors is great! John, who I talked to in the phone, really took care of me because I have scheduling issues due to my job.. He set it up for me so that was no longer an issue. Seth got to my house at the earliest part of the scheduling window, which is great. He was very professional and knew exactly what he was doing. He had the problem solved and did routine maintenance in no time. I highly recommend Banko Overhead Doors! Thanks guys!
Will C., Clearwater, FL
Fast and reasonable