Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2876 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

Excellent, prompt service and we were very impressed with the technician. He was very knowledgeable and did a great job!

Nancy Hempstead, Riverview, FL 2024

The tech was great! Reasonable pricing and excellent work☺️

Amanda King, Tampa, FL 2024

I called this morning when I discovered that one of the springs on my overhead door had busted. The call was answered by a friendly and very professional young lady that took all my information. I had been a previous satisfied customer hence the first call was to Banko. I called at 11:47 this morning. She scheduled my repair and the tech (Jim) arrived right on schedule at 4:00pm. Jim was very professional and humorous, did an outstanding job and my garage door was up and running in 35 minutes. Very satisfied with the service. Just a few weeks ago I referred a neighbor to Banko for a broken spring also. He was very satisfied. Banko is the only call I will make for my garage door issues. Thanks again.

DAVID SMITH, West Bradenton, FL 2024

Excellent service and parts provided by the Banko repair man!!!

Al Grosser, Wesley Chapel, FL 2024

Excellent, the technician (I believe Brett) called before he arrived and it took him probably 30 minutes to replace two springs on the garage door.

John Seale, Safety Harbor, FL 2024

Well satisfied with the installation of the new garage door opener. It is much quieter than my old opener, I’m sure I will enjoy it.

Beth Ramirez de Arellano, St. Petersburg, FL 2024

Service tech completed the replacement door panels.

Very happy with Banko Doors.

Jeff Slaton, Riverview, FL 2024

Brett came out was quick and was reasonable price, had to replace both springs. Great job! Thank you

Laura OShea, Hudson, FL 2024

Excellent service technician and prompt service.

Daniel Holohan , Garage Door Repair Brandon, FL 2024

Garage door not closing properly, or partially closing and reversing. Call was answered promptly, and I was able to schedule this non-emergency appointment within 36 hours of my call. Technician Jim actually arrived a little earlier than scheduled. He quickly diagnosed the issues making the door chatter and reverse. After his adjustments, the door is now operating properly, closing with a single button push. In my opinion, he spotted and fixed issues that our previous technician who replaced a broken door spring 2 months ago should have spotted. I won’t ding Banko for his miss. I appreciate the timely service and corrections done by Jim.

Christopher DiBIase, Bradenton Garage Door Repair 2024

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Banko Overhead Doors, LLC

4.8 out of 5 stars

K Myers

5 out of 5 stars

posted 2 weeks ago

Recently, upon arriving at my home, my garage door would not open when I used the remote. I tried to troubleshoot the issue myself to no avail. I called Banko and they were able to come the very next day. The technician (Jim S.) was able to diagnose and fix the issue within 30 minutes. They were clear on pricing, have great customer service from the office to the home visit and guarantee their work. If you have any issue with your garage door, I highly recommend Banko Overhead Doors.

Yessie Martinez

5 out of 5 stars

posted 3 months ago

⭐️⭐️⭐️⭐️⭐️ Honest and reliable!
I had Banko replace a broken garage door coil. The technician who came out was knowledgeable, polite, professional and very friendly. He replaced the coil in less than 30 minutes and it cost me less than half than what other companies charge for doing the same thing! Will continue to use them for future garage door issues. Highly recommend.

R Horan

5 out of 5 stars

posted 1 week ago

The Technician, Juan Vera Jr., called ahead and arrived on the early side of the time window. He was respectful and knowledgeable. He identified the problems and we discussed what was to be done. When he was finished the garage door functioned better than it ever has. I am very pleased with his work, the 3 year warranty on parts and one year on labor, and found the price to be reasonable.

David Smith

5 out of 5 stars

posted 2 weeks ago

Nancy Hempstead

5 out of 5 stars

posted 2 weeks ago

We highly recommend Banko. The technician was very knowledgeable and had 20+ years of experience. They sent him out quickly and he fixed our problem right away. He also jumped our car battery and gave us maintenance suggestions. We were very impressed!

Read All 1654 Reviews

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020