Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2802 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

Thanks for the great work.

Maria S, 2014

Had new springs installed by Banko Overhead Doors… Great service from the secretary to the installer (Will)… Used you guys a couple times and def using again in future… thanks!!

Jonathan A, 2014

We just had our new garage door installed on Wednesday and we really, really love it. I’ve been keeping my garage door closed just so my neighbors can see it. The installer was on time and did an excellent job. It’s not often that you get this type of service very often. Thank you Banko. We will highly recommend you to our friends. My garage door got stuck and wouldn’t open or close. Banko had installed the door six years ago and it has worked very well. It was Saturday and I wasn’t sure I could reach anyone. But I did and they sent someone out. Michael who answered the phone was friendly and helpful. Dan who fixed the door was very professional and knowledgeable and not only fixed the original problem, but found another one that would have soon caused us problems, and fixed that too. I was very pleased in every way!

Margo M, 2014

I have used Banko Overhead Doors several times and have recommended them to my friends and family. They were able to schedule me within a day of my call, Brett arrived on time and called 30 minutes before to make sure it was a good time. The repair was done quickly and professionally and my door is working like new.

Corrie W, 2014

Giving a shout out to a local business who we use and will continue to use with our residence and rental property. BANKO Overhead Doors, INC (garage doors and openers). Every time we have needed them, they were able to come the same day we called. They are efficient and friendly! If you ever need garage door work, they are your guys!

Christina P, 2014

I called Banko right before Thanksgiving for a repair and maintenance to the garage door. They had a service call for me the following day on the 24th. Scott was covering for another employee and called to let me know he was running late. Once he arrived the repair and service took only about 30 minutes. Great work and I was glad to have it done without having to wait for a week before someone could respond.

Greg B, 2014

I want to thank Banko garage doors and openers for fixing my garage. You guys did an amazing job! Thank you so much!

Jennifer A-H, December 1, 2014, 2014

Everything about my experience with Banko was positive. It started with a prompt visit from salesman Gary where he helped me understand the differences between garage doors. He was courteous and on-time, which goes a long way in my book. It also helps that Banko’s prices were the best out there.

Brett K, 2014

Banko did a great job on my garage door! Terrific salesman!

Antoinette M, 2014

The spring broke in our garage door and I called Banko. It was almost 6:00 p.m. They arrived the very next morning at 9:00 as promised. My door was repaired by 9:30 and I was able to get to work by 10:00. The price was fair, too! Thanks!!

Kim L, 2014

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020