Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2789 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

They were able to come same day and were very quick with their assessment of our problem. Everyone I spoke with on the phone was very polite and upfront about pricing.

Nicole S, 2015

Just got our garage doors from Banko Overhead doors. They look great and made very well. Thanks Scott for your help. One more than done on must list.

Patricia P. S, 2015

Last week, our garage door spring broke in 2 pieces, and we called Banko Overhead doors that day. The next day a service representative from Banko Overhead doors came out and replaced the springs to our garage doors in a very timely fashion. Garage Door is working great! Thank you to Banko for your prompt service!

Jeff S, 2015

If you’re looking for a brand new garage door – look no further – these guys are fast and really good and the price was too good to believe!!! It came with opener and keyless entry, up to hurricane codes and we absolutely love love love it!!! Thanks Banko.

Lucia S, 2015

Had a spring broke and used Banko to install a liftmaster opener years ago. Would not think to call anyone else. Professional customer service and the installer Willie provided added value to the service call. Job well done.

Larry L, 2015

Absolutely outstanding service was promptly performed by professional and personable technicians. Would highly recommend this company and will most certainly use them again should the need arise!

Howard and Pat F, 2015

Excellent customer service!! Made the service request in the morning, and by that afternoon the service repairman was out repairing the garage door! Very prompt, reliable & dependable service! The service man was very courteous, friendly and knowledgeable! In no time at all, the door was repaired and I was completely satisfied with the service provided. Thank you Banko Overhead Doors! I will always call you guys to handle any needs with my garage door! Highly recommended!

Lee Ann M, 2015

Are you in need of garage door/ opener repairs or replacement… Banko Overhead Doors is the best company to deal with!!! Their customer service & professionalism not only in the office but out in the field is one of the best, and their prices are great too!!! I highly recommend Banko Overhead Doors!!!!!

Laudelina G, 2015

Banko serviced our garage door last week and also installed an outside keypad per our request. Fast, reliable service and at a reasonable price. Very happy customer! We were also impressed by the follow-up card. Obviously a company that cares about its reputation which is refreshing.

K. Shader, Sun City Center, FL, March 2015, 2015

Great Job and fast service. I had issues with my photo sensors and the garage wouldn’t go down. I called Banko and they were nice enough to schedule me the very next morning and have it repaired. The technician was there on time, repaired the issue and made some other adjustments so my door would run smoothly. Highly Recommended.

Mike N, 2015

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020