Satisfied Customers
5.0
out of5
3167 total reviewsAt Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!
The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.
We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!
Select a year from the dropdown or click on a logo to see our customer reviews:
I contracted for a complete new door installation. An experienced Banko employee installed my Coplay doors and opener assembly. I am very satisfied and would recommend them to any of my neighbors.
I recently had my garage door opener replaced by Banko Overhead Doors, and the experience was outstanding! Priscilla, who took my information, was incredibly kind and accommodating, making the process seamless from the start. The installer, Thomas, was equally impressive—friendly, professional, and highly skilled. He completed the installation quickly and flawlessly, leaving the area spotless. The entire team went above and beyond, answering all my questions with patience and expertise. If you’re looking for top-notch service and a company that truly cares about its customers, Banko Doors is the way to go. Highly recommend!
The team involved with our project at Banko Overhead Doors provided a smooth and seemless process. They were professional and treated us with respect. The sales and installation teams were easy to work with. The door looks great!
Thank you, The Sargents.
We purchased a Lift Master Chamberlain belt drive garage door opener from Banko Overhead Doors that included 2 car remotes and a main hardwired opener. The operation of this opener is so quiet and smooth. David M. & his associate were on time and insured I was comfortable with the operation of the opener. A few weeks later hurricane Milton shook our garage and I called back as the sensors were not picking up. Banko sent David out again and within a short time the sensors were aligned. No charge for the additional trip! We have used Banko in our previous home for new panels due to one of those unexpected dents! Again Banko to our rescue. I highly recommend this company. Fair pricing and quality service!
From sales to installation, I couldn't have been any happier with the service from Banko Overhead Doors. After the two recent hurricanes, we felt we should upgrade our garage door to a hurricane rated door.
I called Banko, after some recommendations from friends. They sent a salesman a few days later. I told him what I wanted,nothing fancy, just a basic hurricane rated door. The salesman looked at my current door and determined my opener, which was relatively new, was OK and he didn't try to upsell me to buy a new one. I did need new rails for the heavier door. The price was fair, no hidden extra fees. Installation was scheduled a few weeks later.
I was given a call a day before the installation to remind me and the installer called when he was on his way. Everything was on schedule. Installation was done in the time frame quoted and the garage was clean, just like it was when he arrived.
If you are looking for a nice hurricane rated garage door, Banko is the place to go to!
Honest and great employees
Anthony FerlaNovember 6, 2020
Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!
Nathan JensenOctober 22, 2020
Great service on time .Price was good will use again
Frank FamianoOctober 22, 2020
trash company horrible management
Tyler GamboneOctober 22, 2020
The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional.
Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.
Michael GutierrezOctober 13, 2020
On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.
Cynthia Denise McIntosh-HolcombSeptember 30, 2020
Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.
Linda SafarikSeptember 18, 2020
Very quick response, great customer service, great work, great price. Highly recommend.
Kyle BahrSeptember 17, 2020
Fast and professional services always. Door operates like it is new.
Tania Gallardo KerrSeptember 15, 2020
Great service today. Fast and efficient. Michael was very kind and personable.
Margaret Eich BusaAugust 31, 2020
Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!
Dominick CaccippioAugust 5, 2020
From the phone call this morning speaking with customer service and then the service technician was just a positive experience!
Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem.
Would highly recommend Banko Overhead Doors to anyone!
Marie GreggAugust 4, 2020
Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++
Lindsay BenkertJuly 31, 2020
Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!
Sara HegglandJuly 30, 2020
Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.
Jonathan RichesJuly 29, 2020
Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!
Michele FrazierJuly 27, 2020
Fast, efficient & helpful. Great experience.
Randy PatrickJuly 22, 2020
Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!
Donna Rabe HayfordJuly 20, 2020
Installer Todd Sanford is wonderful!!! We LOVE our new garage door!
Tonya FeckJuly 17, 2020
Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors
Eddie AlverioJuly 10, 2020
Cost and services, John our door Tec was good at his job and knowledgeable.
Fran WayJuly 10, 2020
Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience
Jane SandoJuly 7, 2020
Great Customer Service and very prompt!
Courteous employees and efficient!
Sam RodriguezJuly 6, 2020
Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!
Steve MooreJune 23, 2020
This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?
Charles D SheetsJune 16, 2020