Finding the right garage door company is critical and can be challenging. In a recent interview, owner Nick Banko provides valuable advice and tips to help you make the best decision possible, while avoiding surprises or being overcharged for garage door service and spring repair. Check it out to learn more about what to look for and what to avoid when selecting a garage door company for installation or repair, then read on for additional tips.
There are a variety of garage door options typically a homeowner does not shop for a garage door but every few years. Unless you get referred to a company by a trusted neighbor, friend or family member, your search will usually begin online. When searching for companies in your area, start by reviewing their website. See if they have live positive customer reviews that mention great products, excellent customer service and fair prices. When companies are tied into sites such as Google+, Yelp and YP.com, you know that the reviews are coming directly from the consumer. Look for seals that are accredited by the Better Business Bureau, Angie’s List and Good Housekeeping. It is also important to know that they are certified by the manufacturers of the products they sell and install.
If they seem reputable, call and talk with a sales representative. Are they friendly? Do they answer all your questions? Are they pulling the required permit? Ask for references on work done in your area. Do they have insurance on their company and do they background check their employees? If they’re legit, they’ll gladly answer all of your questions. Longevity is important as well, as a consumer you want to choose a company that will be around when you need them, not just at the time of the sale.
When you find at least two companies that you’re comfortable with, get multiple estimates. Getting estimates from multiple companies is the best way to avoid getting ripped-off and taken advantage of. Compare the garage door and openers you are interested in and understand fully what is included, because you never want to be surprised with hidden fees. Comparing the estimates you’ll quickly see items that need to be discussed in more detail or red flags that this company might not be trustworthy. Remember–if it is too good to be true, it often times is!
Post Updated on 11/7/2016