Testimonials and Reviews | Banko Overhead Doors

Reviews

customer testimonials

Satisfied Customers

5.0

out of

5

2788 total reviews

At Banko Overhead Doors, every customer is important to us and we are proud to be able to serve you!

The below reviews come directly from our customers via our Review Form. You’ll also find additional tabs for reviews from Yelp and Google.

We take pride in our work, and if you have a question or feel like our service missed the mark in any way, please don’t hesitate to contact us directly. We’ll be happy to help you!

Select a year from the dropdown or click on a logo to see our customer reviews:

We have used Banko on two occurrences for garage door repairs. On both occasions their technicians were extremely professional and courteous. The jobs were performed in a timely manner and at a reasonable price. Honestly, it’s hard to ask for much more than that.

Mike A, 2015

Arrived at my home last weekend only to find out that my garage door wouldn’t open. I had just purchased this home. I was so disappointed! I went to my neighbor and she told me to “CALL BANKO”!So, here it is 4:00 p.m. on a Friday afternoon. I called Banko and the lady was so helpful. She said that I could have a repair person at my house by 6:30 p.m. – THAT EVENING! I was so surprised. I waited and he arrived promptly. He was so professional and courteous. He fixed our garage door!! THAT SAME DAY!! How happy was I! I am so happy to see that there are good companies out there. The service man was kind, courteous and gave us an overview of the repairs and warranty. THANKS BANKO! I will definitely recommend you to my friends and family!!This customer had a POSITIVE experience with this business. This customer WOULD recommend the business to a friend, family member, neighbor or colleague.

Wanda L, 2015

Great service. Installed new opener and moved another opener to a 3rd door. Very quick and efficient and cost effective. Thanks Banko!

Beverly C, 2015

My garage door motor broke on Memorial Day weekend. I called and to my pleasant surprise someone answered. He was very knowledgeable and scheduled a repair a few days later. The repairman was 2 hours late because he was overbooked. However, he was excellent and fixed my opener in 30 minutes. The price was reasonable. He then had another appointment on the other side of town. Easily could have rated 5 stars other the delay. I would recommend and use your services in the future.

Eddie S, 2015

We recently used Banko Overhead Doors to repair our Garage Door. The representative was named “Dan” and he was very professionally, knowledgeable, and courteous. The showed up on time and completed the job in a timely manner. We were very pleased with Banko and would not hesitate to recommend them to a friend.

Stephen K, 2015

EXCELLENT SERVICE! The spring on our garage door broke and we were completely distraught since we couldn’t find the key to manually open and close the door. I had heard the Banko Doors commercials on a daily basis for years and hoped that they would be reasonable and reliable. We called and they came in less than 2 days. They would have come sooner, but we were not available. The technician was excellent. Within less than an hour he replaced the springs. I highly recommend Banko Overhead Doors and will use them for future needs.

Vanessa C, 2015

WOW! Totally impressed…had someone out in less than 30 minutes to fix our garage door….Gene was professional, friendly and extremely nice to deal with. Nice to know that I won’t have to ever give a second thought on who to call in the future.

Tracy K, 2015

Banko came out right away to fix my garage door. Customer service was great!

Christine Ann, 2015

Prompt service, good price, and great doors! Thanks, Banko!

Patricia Henderson B, 2015

Recently had problems with my double bay garage doors. I knew one of the coil springs had cracked. They were able to come out the same day I called. Service specialist was excellent and efficient. Have been a customer for 10 years now. Great service and would highly recommend.

Stephen S, 2015

Banko Overhead Doors

4.5

Based on 174 Reviews

Stacy L.

2020-06-02 03:58:10

I want to give a big shout out to Missy ,Trevor Omar, and Toroh...( Sorry if I butchered the name ) The customer service that was provided to us was top...

Karl W.

2020-02-29 11:40:30

Had a partiality broken spring on our garage door. Called Banko as my wife had used them many years ago. The service tech (wish I remembered name) was...

Roberta M.

2019-03-14 19:39:38

Had used them for repairs, then added an hurricane rated door with insulation. After many years a spring broke. These folks have always been prompt,...

Honest and great employees

Anthony Ferla
November 6, 2020

Banko Overhead Doors was on time, knowledgeable, efficient. Great customer service from the appointment setting to the service tech that came and did the work. Top notch!

Nathan Jensen
October 22, 2020

Great service on time .Price was good will use again

Frank Famiano
October 22, 2020

trash company horrible management

Tyler Gambone
October 22, 2020

The appointment was scheduled between the timeframe of 8am-12pm, however, tech showed up at 1pm without calling to warn they were running late. Kind of pointless in offering a timeframe if not sticking with it. Additionally, even though there is a pandemic he wasn't wearing a mask. Other than that, the job was done quickly and the tech was professional. Edit: After posting this review I was contacted by the company with an apology for the tardiness and mask guidelines. I'm impressed by how they took ownership of the issue and addressed it. It's small things like this that show a company cares. I'm adjusting my review to reflect my view on the company as a whole.

Michael Gutierrez
October 13, 2020

On time and very quick service. Explain the repair and price it would cost. I have used them several time previously.

Cynthia Denise McIntosh-Holcomb
September 30, 2020

Anthony gave us great service on replacing our broken chain. He was very efficient, kind, personable, professional and an all around great employee. I would definitely recommend Anthony to install any garage doors. Anthony took the time to explain everything to us and make sure that we had all our questions answered. Also, the price was right for the work that we had done.

Linda Safarik
September 18, 2020

Very quick response, great customer service, great work, great price. Highly recommend.

Kyle Bahr
September 17, 2020

Fast and professional services always. Door operates like it is new.

Tania Gallardo Kerr
September 15, 2020

Great service today. Fast and efficient. Michael was very kind and personable.

Margaret Eich Busa
August 31, 2020

Banko has Excellent customer services from my initial conversations with the design consultant to installer! Great job and I definitely recommend them!

Dominick Caccippio
August 5, 2020

From the phone call this morning speaking with customer service and then the service technician was just a positive experience! Both gentleman were kind, knowledgeable and listened to my explanation of my garage door problem. Would highly recommend Banko Overhead Doors to anyone!

Marie Gregg
August 4, 2020

Great experience! Very professional and efficient. They replaced the original garage door on a home I recently purchased. I would definitely use them for service or for installation again. A+++

Lindsay Benkert
July 31, 2020

Fantastic experience! Fast availability and fixed our problem that day without over charging. Another company wanted to charge over 1,000 and basically lied to me about the problems. Dan was friendly and efficient. Could not be happier!

Sara Heggland
July 30, 2020

Your employee in his truck was driving erratically along 38th street in St Petersburg yesterday. He was drunk. I saw him drinking a Coors Light Beer while swerving between lanes. He almost hit an elderly woman in her car. I got my video camera out to film your driver and he started yelling profanity out his window at me while screaming Anti Trump politics. Yelling to me to pull over to fight him. I was scared. I am contacting a lawyer & fully expect to file a lawsuit against this driver & your company. He put lives in danger.

Jonathan Riches
July 29, 2020

Tech was on time and called about 20 minutes before arrival. 15-20 minutes later door was running smoothly and now I can relax and not worry about a breakdown or jam. Very nice young man. Efficient and courteous!

Michele Frazier
July 27, 2020

Fast, efficient & helpful. Great experience.

Randy Patrick
July 22, 2020

Banko is an awesome company! We just had them come out to replace a spring and install the new Liftmaster WLED operator. Gene and Jeff did a fantastic job. They were speedy and cleaned up after themselves. Our garage door works great now!!! Highly recommended them. 5 Stars! Great job guys!!!

Donna Rabe Hayford
July 20, 2020

Installer Todd Sanford is wonderful!!! We LOVE our new garage door!

Tonya Feck
July 17, 2020

Dan, was polite,incredibly Courteous and respected putting a mask on while he was working. I would have no problem recommending Banko doors

Eddie Alverio
July 10, 2020

Cost and services, John our door Tec was good at his job and knowledgeable.

Fran Way
July 10, 2020

Very prompt and courteous! Explained all my options, then took the time to explain the new system and make sure I got it hooked up to the WiFi. Had a good experience

Jane Sando
July 7, 2020

Great Customer Service and very prompt! Courteous employees and efficient!

Sam Rodriguez
July 6, 2020

Our old garage door opener died on a Monday afternoon and Mike replaced it before noon on Tuesday!! Great service, very professional and the new unit is much better than the old one. Price was excellent. I highly recommend Banko Overhead Doors!

Steve Moore
June 23, 2020

This is such a great company! Dan West the TECH was at my house within two hours , replaced both springs on the Main Garage door in less than 1/2 hour for a very reasonable price! What an outstanding local company!?

Charles D Sheets
June 16, 2020